Last updated October 4, 2026
Contact
A real person reads every message, usually within one business day.
support@queuze.com — questions, help setting up, billing, refunds, privacy requests, or ideas.
Already have a shop?
Open your dashboard → Support to send us a message with your shop details attached, or browse quick answers to common questions.
Billing
Payments are processed by Lemon Squeezy, our merchant of record. Invoices and card changes are in your dashboard under Usage → Manage billing. For refunds, see our Refund Policy.
For customers in a line
If you joined a shop’s queue and have a question about your visit, please contact that shop directly. To stop emails, use the unsubscribe link at the bottom of any email we sent you.